Shipping policy

Shipping Fees

Greenleaf & Crosby offers free FedEx Priority Overnight® shipping for online orders of $500 or more delivered within the continental USA. This includes insurance to cover the potential loss/theft of your item. Online orders under $500 ship via 2-3 day service for a flat $35 shipping fee. Orders shipped to Alaska or Hawaii also ship via 2-3 day service.

Greenleaf & Crosby offers FedEx shipping with Saturday delivery for an additional charge. If you need your order to arrive on a Saturday, please contact us at support@greenleafcrosby.com. Saturday delivery is not available in all areas.

Shipping Details

Your order delivery method is determined according to the total value of your order before tax. Your shipping method will be listed on your order checkout page. If your order does not qualify for FedEx Priority Overnight® and you need the package to be delivered overnight, please contact us at support@greenleafcrosby.com.

FedEx® requires a signature for all deliveries of $500 or more from Greenleaf & Crosby. This requirement is for your protection. Please do your best to ensure that the recipient of the delivery will be at home to receive the package.

If you have purchased multiple items, they may be shipped separately. In this case, FedEx® will require a signature for each package delivered with items totaling $500 or more.

We can only deliver to a street address, not a P.O. box.

When Are Packages Shipped?

We do our best to ship every order as quickly as possible, ideally on the day the item is purchased (assuming immediate, in-stock availability); however, there are a number of circumstances (including out-of-stock status, late-in-the-day purchase, etc.) that will necessitate a later shipping date.

Our shipping department is open 10am-5pm ET, Tuesday through Saturday, and 10am-5:30pm ET, Monday through Saturday, from the day after Thanksgiving through June 1. Generally, we need to receive an order before 2:30pm ET from Tuesday through Friday, and before 11:00am ET on Saturday, in order to ship it that day.

We will do everything that we can to meet any delivery requirements that you may have. As always, please do not hesitate to contact us at support@greenleafcrosby.com with any special requests or questions.